Known for offering steal deals, you might have come across the name “Super Travel,” and if you have checked the price that this travel agency offers, then you might be wondering, Is Super Travel legit?
It is a good habit to question deals that look too good to be true; after all, it’s better to be safe than sorry.
So let us explore what Super Travel is, whether it is legit, and if you should use it to make your bookings.
Super Travel Overview
Super Travel, formerly known as Snap Travel, is an online travel agency that offers plenty of services like hotel bookings, tour packages, tours, etc., at a heavily discounted price.
Because of the low-priced deals Super Travel offers, customers often wonder, “Is Super Travel legit?”
The legitimacy of a company can be confirmed by a number of factors, such as accreditations, customer reviews, the business’s contact information, and the company’s refund policy, among other things.
To find out the truth behind Super Travel’s low price and to know the legitimacy of the company, keep on reading!
Is Super Travel Legit?
Super Travel has been featured on high-profile websites like Forbes and the New York Times, and these publications vet companies before giving them any coverage. So yes, Super Travel is legit.
But having said that, there are plenty of risks associated with booking your hotel with Super Travel instead of directly booking with the hotel.
Super Travel acts as an intermediary between you and the hotels, and it collects and keeps the payment from you. So, in case anything goes wrong, your hotel will not be responsible for your bookings, and instead, you will have to get in touch with Super Travel.
Once you raise an issue, Super Travel gets in touch with the hotel and then gets back to you. Don’t you think this process is extremely time-consuming?
Because of the back-and-forth communication, bookings with Super Travel have become quite complicated.
The same is the case with making changes, cancellations, refunds, etc., since a third party is involved between you and your hotel.
Risks Associated With Bookings Done Through Super Travel
Before you make any reservations with Super Travel, here are some associated risks that you should be aware of:
1. Issues with reservations
Making your hotel reservations through Super Travel could be a great deal for you if everything goes well. But most of the time, customers find themselves stuck with reservation issues.
Sometimes, Super Travel fails to notify the hotel about guest reservations, which results in no booking or overbooking for the same room.
Other times, even hotels deny any reservations for guests who have made the least payment through a travel agency, such as Super Travel. And they sell the room to other guests who have paid more by making the bookings directly.
Useful Tip: To avoid such incidents, we recommend you call the hotel and confirm your stay as soon as you make the booking.
2. Refund issues
While booking your hotel through Super Travel, if you choose the non-refundable option, then do not expect a refund no matter what.
Even if the hotel agrees to a refund, chances are Super Travel won’t budge
Useful Tip: It is advisable to pay a little more and to choose the refundable booking option when making reservations through Super Travel.
3. Changes are not accommodated
Another common issue with booking through Super Travel is that they do not accommodate any changes that you may require. Be it shifting the date of the booking, adding or removing a room, etc.
So be very careful with your planning while booking a hotel through Super Travel.
Useful Tip: Before you confirm your bookings on Super Travel, double-check the names, dates, and other information that you’ve mentioned.
4. You might not get what you see
Another risk with Super Travel is that the standard of the hotel is not in their control.
If the hotel does not offer you the mentioned services, standard, the room shown in the picture, etc., then you can’t do anything about it, unfortunately.
Since Super Travel is a third party, they will not bear the brunt of the wrongdoings of the hotel.
Useful Tip: Look for the reviews, ratings, amenities, etc., of the hotel you plan to stay in to avoid any nasty surprises.
Should You Make Bookings Through Super Travel?
After feeding on so much overwhelming information, you might wonder if you should book through Super Travel or with the hotel directly.
Well, that depends.
If there is a substantial difference in the booking price when done through Super Travel as compared to the hotel directly, then you can consider booking through Super Travel.
Having said that, We recommend you to book through Super Travel only if:
- You are on a very tight budget.
- There is a massive difference in the booking price made directly through Super Travel & the hotel.
- You are sure about the date of the bookings.
- You are sure that you will not cancel your bookings.
- You are ready to take the risks associated with booking through Super Travel.
How To Evaluate The Legitimacy of a Travel Agency?
Be it Super Travel or other travel agencies like Bookings.com, Traveluro or Hotel Tonight, here are some things that will help you evaluate the legitimacy of a travel agency:
Track record & Business History
Any business with a long-standing can help in identifying its legitimacy. So, look for how many years the company has been in the business and also look for customer ratings to gauge the company’s track record.
Licensing and Accreditation
A business’s license and accreditation can be a solid factor in determining its legitimacy. So look for accreditations on sites like Better Beaureau business or government sites. A reputable travel agency is most likely to be recognized by the tourism boards as well.
Today, people make purchases after checking the online reviews. The same should be the case while using a new service. To find out if a travel agency is legitimate or not, look for customer reviews on Google reviews, Trustpilot, and other similar sites.
Nothing hurts more than losing your hard-earned money to scammers. So make sure while making payments, you read the refund policy of the company. Also, check if the company offers secure payment methods such as the use of credit or debit cards or not.
Red Flags To Look Out For
When evaluating, is Super Travel legit? You must look out for these red flags:
If a travel agency offers you a deal that seems too good to be true, then you must be alert.
Unrealistic prices and extraordinary offers are usually traps and signs of a scam. So avoid such deals at all costs.
Poor online reputation
If plenty of people tell you that a certain agency is unreliable, please listen to them. If you find a lot of negative reviews for any travel agency online, then please stay away from them.
And always check what people are saying about a travel agency to confirm their legitimacy.
No access to contact information
A legitimate company will always offer transparency.
If a travel agency does not have a legitimate website or does not have basic contact details such as phone number or email, then you must stay away from them.
Common Booking Mistakes To Avoid
Super Travel Reviews & Ratings
We went through the customer reviews of Super Travel and saw that a total of 28,980 people have given SuperTravel an average rating of 3.9/5 stars, which is not that bad.
The reviews we saw were somewhat mixed. 5-star ratings were mostly given for the low-priced deals that customers got.
And people who gave them a poor rating were mostly because of the difficulties they faced with cancellation or refund.
Super Travel Alternatives
The top five legit alternatives to Super Travel are:
So, to conclude, “Is Super Travel legit”?
Yes, the platform is legit, but it is a good option only for those who want to secure a steal deal with impending risks.
We recommend you to use Super Travel only if you opt for the full refund option, are sure about your booking dates, and are willing to take risks for a cheap price. If not, then be ready to deal with an unpleasant experience.
Is Super Travel Legit?: FAQs
Is Hotel Tonight legit?
Yes, Hotel Tonight is a good platform for those who are looking to make last-minute reservations for a few days.
How to ensure safe hotel bookings?
In order to ensure your hotel bookings are done properly, take care of these points:
- Call the hotel to confirm your bookings after you make the reservation.
- Ensure that all your booking details are correct.
- Look for hotel reviews online and avoid the ones with plenty of negative reviews.
- Always choose refundable bookings, even if it means paying a little extra.
Who owns Super Travel?
The details about the ownership of Super Travel are not available, which is quite common for privately-held companies. You can, however, check the company’s website to learn more about the company’s history and management team.