Pollo Tropical Franchise

Pollo Tropical is a beloved fast-casual franchise that has been serving up delicious tropical-inspired dishes since 1988. Over the years, Pollo Tropical has become well-known for its signature marinated chicken and flavorful sides, like its famous black beans and rice.

If you’re considering investing in a Pollo Tropical franchise, this article will provide an overview of what it takes to own and operate one of these popular restaurants.

We’ll cover the franchising fees, the total investment required, training support offered, restrictions imposed on owners, renewal requirements, estimated return on investment, and more.

With this information, you can make an informed decision about whether or not to invest in a Pollo Tropical franchise. Let’s get started!

Pollo Tropical Franchise
Pollo Tropical Franchise

About Pollo Tropical

Two brothers, Larry and Stuart Harris founded Pollo Tropical in 1988. The first restaurant opened in Miami, Florida, and quickly gained popularity for its unique flavors and fresh ingredients used to prepare the dishes.

Over the years, Pollo Tropical expanded into a chain of over 150 locations throughout the southeastern United States.

The company’s signature dish is the Caribbean-style flame-grilled chicken which they marinate with a special blend of herbs and spices.

In addition to their traditional menu items such as burritos, sandwiches, salads, and wraps, Pollo Tropical also features daily specials such as empanadas and tacos. Along with their meals, they offer side dishes like yuca fries, black beans & rice, and plantains.

In addition to its restaurants, Pollo Tropical also has a catering division that offers special box lunches and full-service catering. The company is dedicated to providing quality meals with fresh ingredients and an authentic Caribbean flavor that customers can’t get anywhere else.

From its humble beginnings in 1988, Pollo Tropical has become a popular chain of fast-casual dining restaurants throughout the southeastern United States.

Pollo Tropical Franchise Model

Investment$1,500,000 to $5,000,000
Total Outlets141

Franchise Requirement

  • Experience managing a multi-unit restaurant with a significant volume of customers. It could include expertise in the hotel, contract feeding and catering, or other aspects of the hospitality sector. The standard is five years or more. Ownership of the business is not essential, although it enhances the candidate’s qualifications.
  • Demonstrated success and experience in the development of commercial and retail establishments.
  • Good credit and personal/professional references are required.
  • A corporate infrastructure capable of supporting a large-scale investment and operation.


A mandatory and extensive training program is provided to new franchisees by the Pollo Tropical Franchise.

They receive ongoing training in the form of discussions and refresher courses geared at keeping them updated on current industry trends and happenings.

It intends to assist them in doing better. New franchisees are trained in all elements of the business so that they can run their businesses successfully and with fewer risks of failure.


In terms of support, franchisees have access to a comprehensive support network to assist them in overcoming the franchise’s initial problems.

All Pollo Tropical franchisees are instructed on the protocols to ensure optimum profitability and satisfaction with the support offered.

It accomplishes while following the franchisor’s business model

Periodic meetings, a toll-free number, periodical publications including recent trends in the caterer and restaurant business, and marketing support are just a few services.

Pollo Tropical Comparison

CompanyPollo TropicalPanda Express 
Founded In19881973
Initial Investment$1,500,000 to $5,000,000$377,100 – $1,884,000
Total Outlet1411,900
Annual Revenue$363.5 Million$100 Billion

Frequently Asked Questions

Is Pollo Tropical a franchise?

Pollo Tropical is a quick-service restaurant concept known for its fresh chicken. Currently, it doesn’t offer franchises.

How much does a Pollo Tropical Franchise Cost?

As mentioned above, Pollo Tropical franchises do not offer franchise opportunities. Therefore, no information is available related to its franchise cost.

Who is the owner of Pollo Tropical?

Pollo Tropical is owned by Fiesta Restaurant Group, Inc., a publicly traded company headquartered in Addison, Texas.

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